1Data we collect
- Information you give us: name, email, phone number, company, and project details submitted through forms, email, phone or WhatsApp.
- Usage data: pages visited, device and browser type, approximate location and referral source, collected through cookies and analytics tools.
- Client project data: information you share with us while we deliver a project, handled under the confidentiality terms of your agreement.
2How we use it
- To respond to enquiries and prepare proposals and quotes.
- To deliver, support and invoice the services you engage us for.
- To improve our website and understand which content is useful.
- To send occasional updates, only where you have agreed. You can opt out at any time.
3Legal basis and consent
We process personal data on the basis of your consent, or where it is needed to perform a contract with you or meet a legal obligation. You may withdraw consent at any time by contacting us; this does not affect processing already carried out.
4Sharing
We do not sell personal data. We share it only with service providers who help us operate (for example hosting, email, analytics and payment providers), under confidentiality obligations, or where required by law.
5Retention and security
We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymise it. We use reasonable technical and organisational safeguards, including access controls and encrypted connections, to protect it.
6Your rights
You may request access to, correction of, or erasure of your personal data, and you may nominate another person to exercise your rights. To make a request, contact us using the details below.
7Grievance Officer
For any concern about how your data is handled, contact our Grievance Officer. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.
Email hello@indisolution.com or call +91 98006 00744.
8Changes
We may update this policy from time to time. The latest version will always be available on this page with its revision date.
Questions about this policy?
Our team can walk you through any section.